Clients.ai

Transparency Report

Reporting Period: January 1, 2022 – December 31, 2024 (Cumulative since launch)
Report Published: January 7, 2025
Next Update: January 2026 (annual publication)

Our Commitment to Transparency

Clients.ai (operated by KC Meta Ventures, Inc.) is committed to transparency in how we handle government and law enforcement requests for user data. This Transparency Report provides detailed information about the number and types of legal requests we have received from government agencies, law enforcement, and regulatory authorities since our launch in 2022.

This report is published annually to ensure accountability and provide our users with visibility into government access to personal data processed through our platform. Transparency reporting is a key supplementary measure in our Transfer Impact Assessment (TIA) for international data transfers, particularly transfers to the United States.

Executive Summary (2022-2024)

0

Total Government Requests

0

Law Enforcement Requests

0

National Security Letters (NSLs)

0

FISA Orders

0

Court Orders / Subpoenas

0

User Accounts Affected

Summary: Clients.ai has received zero government data requests, law enforcement requests, national security letters, FISA orders, or court orders requesting access to user data since our launch in 2022 through December 31, 2024.

About This Report

What We Report

This Transparency Report discloses information about legal requests for user data from:

  • Government Agencies: Requests from government entities seeking access to user data for intelligence, surveillance, or administrative purposes
  • Law Enforcement: Requests from police, federal law enforcement (FBI, RCMP, etc.), or investigative agencies seeking data for criminal investigations
  • National Security Letters (NSLs): Administrative subpoenas issued by U.S. federal agencies (typically FBI) for national security investigations under the USA PATRIOT Act (18 U.S.C. § 2709)
  • FISA Orders: Orders issued under the Foreign Intelligence Surveillance Act (FISA) by the U.S. Foreign Intelligence Surveillance Court (FISC) for foreign intelligence purposes, including FISA Section 702 orders
  • Court Orders and Subpoenas: Judicially authorized orders or subpoenas issued by courts requiring disclosure of user data for civil or criminal proceedings
  • Emergency Requests: Urgent requests from law enforcement in emergency situations involving imminent threat to life or serious bodily harm
  • Regulatory Requests: Requests from data protection authorities, privacy regulators, or other government regulatory agencies for compliance investigations or audits

Reporting Scope and Limitations

Reporting Periods: This report covers cumulative data from our platform launch (January 1, 2022) through December 31, 2024. Future reports will be published annually covering each calendar year.

Gag Orders and Delayed Disclosure: U.S. National Security Letters and certain FISA orders may be accompanied by indefinite gag orders prohibiting disclosure of the request. If we receive such requests, we may be legally prohibited from reporting them immediately. We will disclose requests once gag orders are lifted or expire, if legally permissible.

Aggregation and Ranges: For future reports (if requests are received), we may report numbers in ranges (e.g., 0-249, 250-499) rather than exact counts, as required or permitted by applicable laws. Currently, with zero requests received, exact counts (0) are reported.

Detailed Request Breakdown (2022-2024)

Request TypeTotal RequestsUser Accounts AffectedData Disclosed
U.S. National Security Letters (NSLs)00None
U.S. FISA Orders (Section 702 or other)00None
U.S. Law Enforcement Requests (FBI, etc.)00None
Canadian Law Enforcement Requests (RCMP, etc.)00None
Other Government Requests (any jurisdiction)00None
Court Orders / Subpoenas (Civil or Criminal)00None
Emergency Requests (Imminent Danger)00None
TOTAL00None

Note: As of December 31, 2024, Clients.ai has not received any government data requests, law enforcement requests, national security letters, FISA orders, court orders, subpoenas, emergency requests, or regulatory data access requests from any jurisdiction worldwide.

Warrant Canary Status

Warrant Canary Discontinued (2024)

Previous Status: Clients.ai previously maintained a "warrant canary" — a regularly updated statement affirming that we had not received certain types of government requests (particularly National Security Letters or FISA orders with gag orders).

Discontinuation Effective: January 1, 2024

Reason for Discontinuation: Based on updated legal advice, we discontinued the warrant canary mechanism because:

  • Warrant canaries have uncertain legal effectiveness under U.S. law — courts have not definitively ruled on whether removing a canary constitutes prohibited "disclosure" of a gag-ordered request
  • Gag orders accompanying NSLs or FISA orders may prohibit any action that indirectly reveals the existence of the order, potentially including removal of a canary statement
  • Warrant canaries create a false sense of security if their legal status is uncertain
  • Annual transparency reporting (as implemented in this report) provides more meaningful transparency than a binary canary statement

Current Approach: Instead of a warrant canary, we provide detailed annual transparency reporting (this report) and commit to disclosing government requests to the maximum extent legally permissible, including seeking judicial authorization to disclose gag-ordered requests when legally permitted.

Legal Framework and Data Protection Context

Schrems II and Transfer Impact Assessment (TIA)

Following the CJEU judgment in Schrems II (Case C-311/18), which invalidated the EU-US Privacy Shield, Clients.ai conducted a comprehensive Transfer Impact Assessment (TIA) to evaluate risks of government access to personal data transferred to the United States.

Key findings from our TIA regarding U.S. surveillance laws:

FISA Section 702 Risk Assessment

  • Legal Framework: FISA Section 702 permits NSA and FBI to collect electronic communications of non-U.S. persons located outside the United States without individualized warrants for "foreign intelligence information" purposes
  • Clients.ai Risk Assessment: LOW
    • Data type: B2B SaaS usage data (LinkedIn automation, marketing analytics) — not communications content, not personal communications, not politically sensitive
    • No evidence of FISA Section 702 bulk collection targeting similar B2B marketing SaaS platforms
    • Clients.ai user base and data categories do not align with "foreign intelligence information" targeting criteria
  • Historical Access Requests: Zero FISA orders received (2022-2024)

Executive Order 12333 Risk Assessment

  • Legal Framework: Executive Order 12333 authorizes U.S. intelligence collection activities outside the United States with minimal court oversight; potential for incidental collection of data in transit
  • Mitigation: End-to-end encryption (TLS 1.3 in transit, AES-256 at rest) reduces exploitability of any incidentally collected encrypted data
  • Residual Risk: Encrypted data provides strong technical barrier to unauthorized access even if intercepted

CLOUD Act Risk Assessment

  • Legal Framework: Clarifying Lawful Overseas Use of Data (CLOUD) Act allows U.S. law enforcement to compel U.S.-based service providers to produce data stored anywhere in the world, subject to lawful legal process (court orders, subpoenas)
  • Clients.ai Risk Assessment: LOW
    • Lawful legal process required (not warrantless bulk access)
    • Zero law enforcement data requests received since launch (2022-2024)
    • AWS Transparency Report (2023) shows less than 0.01% of enterprise customers receive government legal demands annually
  • Contractual Protections: Standard Contractual Clauses (SCCs) require sub-processors to (a) immediately notify Clients.ai of government requests (unless legally prohibited), (b) challenge overly broad or unlawful requests, and (c) provide transparency reporting
  • Historical Access Requests: Zero law enforcement requests or court orders received (2022-2024)

TIA Conclusion: Based on zero government access requests to date (2022-2024), data type (B2B SaaS business data), and supplementary measures (encryption, pseudonymization, data minimization), the practical risk of U.S. government access to Clients.ai user data is assessed as LOW. See full Transfer Impact Assessment for detailed analysis.

Our Data Request Policies and Procedures

How We Handle Government Requests

If we receive a government or law enforcement request for user data in the future, we are committed to the following principles and procedures:

1. Legal Validity Review

  • We will carefully review every request to ensure it complies with applicable laws and is legally valid
  • We require proper legal process (court orders, subpoenas, warrants) for disclosure — we do not comply with informal requests
  • Requests must be sufficiently specific and targeted (we challenge overly broad or "fishing expedition" requests)
  • Requests must comply with jurisdictional requirements and applicable data protection laws (GDPR, PIPEDA, etc.)

2. Challenge Unlawful or Overbroad Requests

  • We will challenge requests that appear unlawful, unconstitutional, overly broad, vague, or disproportionate
  • We will seek to narrow the scope of requests to the minimum data necessary for the stated legitimate purpose
  • We will file motions to quash or modify requests where appropriate

3. User Notification

  • We will notify affected users of data requests before disclosure, unless legally prohibited by gag order or court order
  • Notification provides users the opportunity to seek legal counsel and challenge the request in court
  • If a gag order prevents immediate notification, we will notify users once the gag order is lifted or expires
  • We will challenge indefinite or unreasonable gag orders where legally permissible

4. Data Minimization

  • We will disclose only the minimum data required by the legal order — not more than legally compelled
  • We will redact or withhold non-responsive data, privileged information, and data not covered by the request
  • We will provide data in the least revealing format that satisfies the legal requirement

5. Transparency and Accountability

  • We will document all government requests and our responses
  • We will publish aggregated statistics in this annual Transparency Report (subject to legal restrictions)
  • We will seek judicial authorization to disclose details of gag-ordered requests when legally permissible
  • We will advocate for legal reforms that enhance transparency and protect user privacy

Emergency Requests

We recognize that in rare emergency situations involving imminent threat to life or serious bodily harm, law enforcement may request expedited disclosure of user data without prior court authorization.

For emergency requests, we require:

  • Good-faith representation by law enforcement that an emergency involving imminent danger of death or serious physical injury exists
  • Specific description of the emergency and how the requested data is necessary to address it
  • Commitment from law enforcement to obtain formal legal process (court order, subpoena) after the emergency
  • Internal legal review and approval before disclosure (expedited where time-critical)

Emergency Request History (2022-2024): Zero emergency requests received.

Regulatory and Data Protection Authority Requests

In addition to law enforcement and government intelligence requests, data protection authorities and regulatory agencies may request information or access to data for compliance investigations, audits, or supervisory purposes.

Regulatory Request Statistics (2022-2024)

Regulatory AuthorityRequestsPurpose
EU Data Protection Authorities (DPAs)0
Office of the Privacy Commissioner of Canada (OPC)0
UK Information Commissioner's Office (ICO)0
Other Regulatory Authorities0
TOTAL0

Note: We cooperate fully with lawful requests from data protection authorities and regulatory agencies in accordance with our legal obligations under GDPR Article 31 (cooperation with supervisory authorities) and other applicable data protection laws.

Sub-Processor Transparency

Clients.ai engages third-party sub-processors (cloud infrastructure providers, AI model providers, payment processors, etc.) that may be subject to government requests in their respective jurisdictions. Our Standard Contractual Clauses (SCCs) with sub-processors require:

  • Immediate Notification: Sub-processors must notify Clients.ai immediately upon receiving a government data request (unless legally prohibited by gag order)
  • Challenge Obligation: Sub-processors must challenge overly broad, unlawful, or disproportionate requests before disclosure
  • Transparency Reporting: Sub-processors must provide annual transparency reports or attestations regarding government requests

Sub-Processor Access History (2022-2024)

To the best of our knowledge, based on contractual notifications and public transparency reports from our sub-processors:

  • AWS (Amazon Web Services): No notification received of government requests targeting Clients.ai data. AWS Transparency Report (2023) shows less than 0.01% of enterprise customers receive legal demands annually.
  • OpenAI, Inc.: No notification received of government requests targeting Clients.ai data. OpenAI processes only pseudonymized data from Clients.ai per TIA Measure 2.
  • Stripe, Inc.: No notification received of government requests targeting Clients.ai customer data.
  • SendGrid (Twilio Inc.): No notification received of government requests targeting Clients.ai email data.
  • Other Sub-Processors: No notifications received from any sub-processor regarding government data requests targeting Clients.ai user data.

See Sub-Processors List for complete list of third-party service providers.

Future Reporting and Updates

Publication Schedule: Clients.ai will publish updated Transparency Reports annually covering the previous calendar year. Reports will be published in January of each year (e.g., January 2026 report covering 2025 data).

Material Changes: If we receive a significant government data request or experience a material change in government access patterns, we may publish interim updates to this report (subject to legal restrictions and gag orders).

Commitment to Improvement: We will continually evaluate and improve our transparency reporting based on industry best practices, legal developments, and user feedback. We advocate for legal reforms that enhance transparency and protect user privacy.

Questions and Feedback

If you have questions about this Transparency Report, our data request policies, or wish to report concerns about government access to your data, please contact:

KC Meta Ventures, Inc.

141 Sandwich Street North
Amherstburg, Ontario, N9V 2V1
Canada

General Inquiries: legal@clients.ai
Data Protection Officer: compliance@Clients.ai
Government Request Inquiries: legal@clients.ai (subject: "Transparency Report Inquiry")

Related Documents:
Terms of Service - Section 17.6 (Data Processing Addendum)
Privacy Policy - Section 7 (Government Requests and Legal Compliance)
International Data Transfers - Transfer Impact Assessment (TIA)
Sub-Processors List
Security Policy - Technical and Organizational Measures