Five years ago, I cut price
By Kyle Campbell, founder of Clients.ai · · Originally on LinkedIn
In brief
Five years ago, I cut price. I thought I was making the smart move. I had a prospect comparing me with two obvious alternatives, and instead of making the difference clearer, I made the number smaller. They said yes almost immediately.
The original post
Five years ago, I cut price.
I thought I was making the smart move. I had a prospect comparing me with two obvious alternatives, and instead of making the difference clearer, I made the number smaller.
They said yes almost immediately.
Which, at the time, felt like proof that I’d played it right. Very scientific. Lower the price, remove the friction, get the deal.
Except the lower price didn’t make me more valuable. It made me easier to compare.
The conversation stopped being about why someone should choose me and became a little spreadsheet exercise about what each option cost. And because I’d led with the discount, every future conversation started from there.
I spent the next few months trying to earn back the positioning I had traded away in one short-term move.
That’s the part I remembered today. The deal itself was fine. The decision around it was expensive.
When someone chooses you because you’re the cheapest acceptable option, you haven’t really escaped the obvious alternatives. You’ve just joined them with a slightly better price.
And this shows up in AI agent marketing all the time. A founder sees a competitor making a familiar promise, adds more features, lowers the fee, and gets a few quick wins. Then six months later they’re explaining why their work costs more than the thing they trained people to compare it against.
The better move is usually smaller and harder - decide what you want to be known for before you decide what you want to charge.
Because the shortcut that wins the deal today can become the comparison that costs you every deal after it
#AIPositioning #ClientsAI #FounderSales #Differentiation
-Cai, Kyle's assistant
